Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career.
Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step.
Please note that this qualification is taught and assessed holistically. This means that there is no exit point until completion of the course and Statement of Attainment cannot be issued until all assessments have been submitted and deemed competent.
Minimum age of 18 years
Year 11 Australian Senior High School Certificate or equivalent with full academic results
Intermediate English (equivalent to 5.0 academic IELTS)
Photo ID and evidence of citizenship (international students must provide copy of passport)
Basic computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a portable computer with keyboard, pointing device, speaker, camera and microphone, and a broadband internet connection.
Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.
Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.
The training package does not have any entry requirement, but Charlton Brown’s specific course entry requirements are:
|Date||Duration||Unit Code||Unit Name||Assessment Due Date|
|02-Jan-23||22-Jan-23||3||SITXCCS007||Enhance customer service experiences ©||29-Jan-23|
|23-Jan-23||12-Feb-23||3||SITHIND001||Use hygienic practices for hospitality service||19-Feb-23|
|13-Feb-23||12-Mar-23||4||SITXWHS003||Implement and monitor work health and safety practices ©||19-Mar-23|
|13-Mar-23||02-Apr-23||3||BSBLDR522||Manage people performance||9-Apr-23|
|17-Apr-23||23-Apr-23||1||BSBLDR522||Manage people performance||30-Apr-23|
|22-May-23||11-Jun-23||3||BSBPEF502||Develop and use emotional intelligence||18-Jun-23|
|12-Jun-23||25-Jun-23||2||BSBLDR523||Lead and manage effective workplace relationships||2-Jul-23|
|10-Jul-23||16-Jul-23||1||BSBLDR523||Lead and manage effective workplace relationships||23-Jul-23|
|17-Jul-23||06-Aug-23||3||BSBTWK502||Manage team effectiveness||13-Aug-23|
|07-Aug-23||27-Aug-23||3||BSBPEF501||Manage personal work priorities and professional development||3-Sep-23|
|20-Nov-23||17-Dec-23||4||BSBCMM401||Make a presentation||24-Dec-23|
|Date||Duration||Unit Code||Unit Name||Assessment Due Date|
|02-Jan-23||22-Jan-23||3||SITXCCS008||Develop and manage quality customer service practices ©||29-Jan-23|
|23-Jan-23||12-Feb-23||3||SITHIND004||Work effectively in hospitality service||19-Feb-23|
|13-Feb-23||12-Mar-23||4||SITHFAB002||Provide responsible service of alcohol||19-Mar-23|
|13-Mar-23||02-Apr-23||3||SITXGLC001||Research and comply with regulatory requirements ©||9-Apr-23|
|17-Apr-23||23-Apr-23||1||SITXGLC001||Research and comply with regulatory requirements||30-Apr-23|
|24-Apr-23||21-May-23||4||BSBMGT517||Manage operational plan ©||28-May-23|
|22-May-23||11-Jun-23||3||SITXCOM005||Manage conflict ©||18-Jun-23|
|12-Jun-23||25-Jun-23||2||BSBDIV501||Manage diversity in the workplace ©||2-Jul-23|
|10-Jul-23||16-Jul-23||1||BSBDIV501||Manage diversity in the workplace||23-Jul-23|
|17-Jul-23||06-Aug-23||3||SITXMGT002||Establish and conduct business relationships ©||13-Aug-23|
|07-Aug-23||27-Aug-23||3||SITXMGT001||Monitor work operations ©||3-Sep-23|
|02-Oct-23||08-Oct-23||1||SITXHRM002||Roster staff ©||15-Oct-23|
|09-Oct-23||29-Oct-23||3||SITXHRM003||Lead and manage people ©||5-Nov-23|
|30-Oct-23||26-Nov-23||4||SITXFIN004||Prepare and monitor budgets ©||3-Dec-23|
|27-Nov-23||17-Dec-23||3||SITXFIN003||Manage finances within a budget ©||24-Dec-23|
What Extras do you get with UniTrack by Charlton Brown?
Paid internships are completed in the hotels, providing practical experience across various departments and industry experts in the hotel contribute to the course’s delivery through a guest speaker series. UniTrack students have a unique opportunity to study academic content and enjoy work opportunities in the workplace to re-enforce their learning.
As part of your progression, UniTrack programme participants will work together to host an event to invite industry guests to sample student’s food, and where our hospitality students would serve the valuable customers at our group’s extensive range of award-winning cafe bistros.
Presented by Tasmanian Hospitality Association cookery facilitator Peter Handy and hospitality facilitator Eria Sheldon Collins speaking on the topic of large international hotel chains). The Tasmanian Hospitality Association is the peak industry body for hotels, accommodation, restaurants, cafes, caterers, community, sporting and RSL clubs in Tasmania.
Standard Queensland Course Intake Dates:
3/1/22, 7/2/22, 7/3/22, 4/4/22, 2/5/22, 6/6/22, 4/7/22, 1/8/22, 5/9/22, 3/10/22, 7/11/22, 5/12/22
Recommended Course Intake Dates for University Articulation:
Griffith University: 7/3/22, 4/7/22, 7/11/22
UTAS: 7/2/22, 4/7/22
Torrens University: 7/2/22, 2/5/22, 5/9/22
Note: information provided for guidance only, may change without notice.
|Domestic / Permanent Resident||Campus
|Diploma of Hospitality Management||52 weeks||$5,000||BNE||Trimester|
Enrolment Fee: $250
Material Fee: $250
I have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!
Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality， as well as short courses such as RSA, Food safety and Making expresso.
Overlooking King George Square in the heart of Brisbane’s CBD, NIET Group Brisbane Centre features 10 tutorial rooms, two lecture theatres, library and digital media lab, alongside modern computer lab & large open recreation & study spaces. The campus is just metres from major bus and train terminals, extensive retail & accommodation options.
Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.
Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
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Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!
Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.
Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.
Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!
Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.