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Hospitality
COURSE CODE: SIT50422

Diploma of Hospitality Management [UniTrack]

INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$5,000

INDUSTRY PLACEMENT

36 Completed Shifts

CRICOS CODES

114870F

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self Study)
  • Mixed Mode (Part On-campus & Online)
Explore Course by campus:
Brisbane

Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of cookery/hospitality and managerial skills to effectively operate hospitality venues.

About this Course:

The Diploma of Hospitality Management is designed for those aiming to step into senior roles within the hospitality industry. This qualification equips you with advanced skills and knowledge to manage and coordinate operations across various hospitality sectors, including restaurants, hotels, motels, catering services, clubs, pubs, cafés, and coffee shops. It will also prepare you to operate independently and take on significant responsibilities, such as overseeing staff, making strategic business decisions, and ensuring smooth day-to-day operations. This diploma provides a pathway to becoming a departmental or small business manager, offering opportunities to develop targeted skills and gain practical experience in hospitality settings. Whether you’re looking to advance in your current role or pivot to a new career within the hospitality sector, this qualification supports multiskilling and professional growth in an ever-evolving industry. Additionally, it offers pathways to further education at prestigious universities.

What You'll Learn:

  • Implement and monitor work health and safety, and enhance customer service.
  • Manage conflict, finances, budgets, and staff rosters.
  • Lead and manage people, and establish business relationships.
  • Ensure food safety, develop a food safety program, and provide responsible service of alcohol.
  • Plan catering, control stock, and design and cost menus.
  • Make presentations, manage meetings and use industry information.

Career Outcomes


Our graduates work in the world's biggest hotels

Entry Requirements

AGE
18
GRADE
11
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 11 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

ENTRY REQUIREMENTS

The training package does not have any entry requirement, but Charlton Brown’s specific course entry requirements are:

Education

  • Be of legal working age
  • Australian Year 11 high school certificate or equivalent;
  • or Charlton Brown entry test

English

  • (International student only)
  • IELTS score of 5 or equivalent;
  • or Pass Charlton Brown entry test

TRAINING PLAN

DateDurationUnit CodeUnit NameAssessment Due Date
TuesdayWeeks
02-Jan-2322-Jan-233SITXCCS007Enhance customer service experiences ©29-Jan-23
23-Jan-2312-Feb-233SITHIND001Use hygienic practices for hospitality service19-Feb-23
13-Feb-2312-Mar-234SITXWHS003Implement and monitor work health and safety practices ©19-Mar-23
13-Mar-2302-Apr-233BSBLDR522Manage people performance9-Apr-23
03-Apr-2316-Apr-232Term Break
17-Apr-2323-Apr-231BSBLDR522Manage people performance30-Apr-23
24-Apr-2321-May-234BSBRSK501Manage risk28-May-23
22-May-2311-Jun-233BSBPEF502Develop and use emotional intelligence18-Jun-23
12-Jun-2325-Jun-232BSBLDR523Lead and manage effective workplace relationships2-Jul-23
26-Jun-2309-Jul-232Term Break
10-Jul-2316-Jul-231BSBLDR523Lead and manage effective workplace relationships23-Jul-23
17-Jul-2306-Aug-233BSBTWK502Manage team effectiveness13-Aug-23
07-Aug-2327-Aug-233BSBPEF501Manage personal work priorities and professional development3-Sep-23
28-Aug-2317-Sep-233BSBFIA302Process payroll24-Sep-23
18-Sep-2301-Oct-232Term Break
02-Oct-2308-Oct-231BSBFIA302Process payroll15-Oct-23
09-Oct-2329-Oct-233BSBFIM502Manage payroll5-Nov-23
30-Oct-2319-Nov-233BSBADM502Manage meetings26-Nov-23
20-Nov-2317-Dec-234BSBCMM401Make a presentation24-Dec-23
18-Dec-2331-Dec-232Term Break
DateDurationUnit CodeUnit NameAssessment Due Date
ThursdayWeeks
02-Jan-2322-Jan-233SITXCCS008Develop and manage quality customer service practices ©29-Jan-23
23-Jan-2312-Feb-233SITHIND004Work effectively in hospitality service19-Feb-23
13-Feb-2312-Mar-234SITHFAB002Provide responsible service of alcohol19-Mar-23
13-Mar-2302-Apr-233SITXGLC001Research and comply with regulatory requirements ©9-Apr-23
03-Apr-2316-Apr-232Term Break
17-Apr-2323-Apr-231SITXGLC001Research and comply with regulatory requirements30-Apr-23
24-Apr-2321-May-234BSBMGT517Manage operational plan ©28-May-23
22-May-2311-Jun-233SITXCOM005Manage conflict ©18-Jun-23
12-Jun-2325-Jun-232BSBDIV501Manage diversity in the workplace ©2-Jul-23
26-Jun-2309-Jul-232Term Break
10-Jul-2316-Jul-231BSBDIV501Manage diversity in the workplace23-Jul-23
17-Jul-2306-Aug-233SITXMGT002Establish and conduct business relationships ©13-Aug-23
07-Aug-2327-Aug-233SITXMGT001Monitor work operations ©3-Sep-23
28-Aug-2317-Sep-233SITXHRM002Roster staff24-Sep-23
18-Sep-2301-Oct-232Term Break
02-Oct-2308-Oct-231SITXHRM002Roster staff ©15-Oct-23
09-Oct-2329-Oct-233SITXHRM003Lead and manage people ©5-Nov-23
30-Oct-2326-Nov-234SITXFIN004Prepare and monitor budgets ©3-Dec-23
27-Nov-2317-Dec-233SITXFIN003Manage finances within a budget ©24-Dec-23
18-Dec-2331-Dec-232Term Break

The Unitrack Difference

What Extras do you get with UniTrack by Charlton Brown?

  • The course delivers a solid foundation of hospitality & tourism units which address the skills and knowledge needed for a career in the industry. It teaches students about the importance of the tourist experience and how it impacts the economy on a local and global scale.
  • Industry placement is offered to provide real life experience; we help with the application and interview processes.
  • Hospitality & tourism honour program, allow high achiever students to study high level skills and get paid jobs after the program
  • You’ll have the opportunity to shadow a senior event coordinator for a large international event;
  • The tourism qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

UNITS

CORE UNITS

Unit Code
Unit Name
SITXWHS007
Implement and monitor work health and safety practices
SITXCCS015
Enhance customer service experiences
SITXCCS016
Develop and manage quality customer service practices
SITXGLC002
Identify and manage legal risks and comply with law
SITXMGT004
Monitor work operations
SITXMGT005
Establish and conduct business relationships
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXFIN010
Prepare and monitor budgets

ELECTIVE UNITS

Unit Code
Unit Name
SITHIND008
Work effectively in hospitality service
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITXFSA008*
Develop and implement a food safety program
SITHFAB021
Provide responsible service of alcohol
SITXINV007
Purchase goods
SITXINV008
Control stock
SITHIND006
Source and use information on the hospitality industry
SITHFAB024*
Prepare and serve non-alcoholic beverages
SITHFAB025*
Prepare and serve espresso coffee
SITHKOP014
Plan catering for events or functions
SITHKOP015*
Design and cost menus
SITEEVT020
Source and use information on the events industry
BSBCMM411
Make presentations
BSBOPS502
Manage business operational plans
BSBTWK503
Manage Meetings
BSBTWK501
Lead diversity and inclusion

Intake Dates

  • 2025
    • MayTuesday, 06th
    • JulyMonday, 07th
    • SeptemberMonday, 01st

University Pathways

University of Tasmania
Packaged
100 CP (8 Units)
Torrens University
Packaged
80CP
Torrens University
Packaged
80CP
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
4 units
Southern Cross University The Hotel School
Packaged
8 units
University of Southern Queensland
Articulation
8 units

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The UniTrack Difference.


Course Details

Brisbane Tuition Fees

Course NameCourse
Duration
Campus
Availability
Intakes
Diploma of Hospitality Management [UniTrack]52 weeksBNEMonthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250


Brisbane Study & Schedule

KEY:
Offsite Practical
On-Campus Consultation
On-Campus Theory
Online Consultation
Online F2F Theory
Session Recorded

MondayMon
TuesdayTue
WednesdayWed
Teams
9:00 am - 5:00 pm
Fiona Fan
ThursdayThu
Teams
9:00 am - 2:00 pm
Fiona Fan
FridayFri
Teams
9:00 am - 5:00 pm
Fiona Fan
SaturdaySat
SundaySun

Brisbane Course TRAINERS

Fiona Fan

I have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!

Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality, as well as short courses such as RSA, Food safety and Making expresso.

Brisbane Campus & Facilities

Your Campus

Overlooking King George Square in the heart of Brisbane’s CBD, NIET Group Brisbane Centre features 10 tutorial rooms, two lecture theatres, library and digital media lab, alongside modern computer lab & large open recreation & study spaces. The campus is just metres from major bus and train terminals, extensive retail & accommodation options.

Level 4, 102 Adelaide Street, Brisbane, 4000

Session Locations

Teams Call

Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.

Franchezca Israel

Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.

Angelica Okawa

Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!

Dayhan Torres
Patricia Charlton Brown

Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.

Patricia R
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