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Diploma of Hospitality Management




52 weeks

Domestic / Permanent Resident FEES



36 complete service periods






Explore Course by campus:

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self Study)
  • Mixed Mode (Part On-campus & Online)
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Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of hospitality and managerial skills to effectively operate hospitality venues.

About the Course:

Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career.

Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step.

Please note that this qualification is taught and assessed holistically. This means that there is no exit point until completion of the course and Statement of Attainment cannot be issued until all assessments have been submitted and deemed competent.

What You’ll Learn:

  • manage staff and rosters, network in the hospitality industry
  • create and work under budgets
  • effectively deal with conflict
  • administration (Elective units)
  • commercial cookery (Elective units)
  • ICT management (Elective units)
  • Finance (Elective units)
  • event management (Elective units)

Career Outcomes

Our graduates work in the world's biggest hotels




Minimum age of 18 years

Education & Experience Requirements

Year 11 Australian Senior High School Certificate or equivalent with full academic results

English Language

Intermediate English (equivalent to 5.0 academic IELTS)

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Basic computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a portable computer with keyboard, pointing device, speaker, camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.


The training package does not have any entry requirement, but Charlton Brown’s specific course entry requirements are:


  • Be of legal working age
  • Australian Year 11 high school certificate or equivalent;
  • or Charlton Brown entry test


  • (International student only)
  • IELTS score of 5 or equivalent;
  • or Pass Charlton Brown entry test


Date Duration Unit Code Unit Name Assessment Due Date
Tuesday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS007 Enhance customer service experiences © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND001 Use hygienic practices for hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITXWHS003 Implement and monitor work health and safety practices © 19-Mar-23
13-Mar-23 02-Apr-23 3 BSBLDR522 Manage people performance 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 BSBLDR522 Manage people performance 30-Apr-23
24-Apr-23 21-May-23 4 BSBRSK501 Manage risk 28-May-23
22-May-23 11-Jun-23 3 BSBPEF502 Develop and use emotional intelligence 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBLDR523 Lead and manage effective workplace relationships 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBLDR523 Lead and manage effective workplace relationships 23-Jul-23
17-Jul-23 06-Aug-23 3 BSBTWK502 Manage team effectiveness 13-Aug-23
07-Aug-23 27-Aug-23 3 BSBPEF501 Manage personal work priorities and professional development 3-Sep-23
28-Aug-23 17-Sep-23 3 BSBFIA302 Process payroll 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 BSBFIA302 Process payroll 15-Oct-23
09-Oct-23 29-Oct-23 3 BSBFIM502 Manage payroll 5-Nov-23
30-Oct-23 19-Nov-23 3 BSBADM502 Manage meetings 26-Nov-23
20-Nov-23 17-Dec-23 4 BSBCMM401 Make a presentation 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break
Date Duration Unit Code Unit Name Assessment Due Date
Thursday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS008 Develop and manage quality customer service practices © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND004 Work effectively in hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITHFAB002 Provide responsible service of alcohol 19-Mar-23
13-Mar-23 02-Apr-23 3 SITXGLC001 Research and comply with regulatory requirements © 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 SITXGLC001 Research and comply with regulatory requirements 30-Apr-23
24-Apr-23 21-May-23 4 BSBMGT517 Manage operational plan © 28-May-23
22-May-23 11-Jun-23 3 SITXCOM005 Manage conflict © 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBDIV501 Manage diversity in the workplace © 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBDIV501 Manage diversity in the workplace 23-Jul-23
17-Jul-23 06-Aug-23 3 SITXMGT002 Establish and conduct business relationships © 13-Aug-23
07-Aug-23 27-Aug-23 3 SITXMGT001 Monitor work operations © 3-Sep-23
28-Aug-23 17-Sep-23 3 SITXHRM002 Roster staff 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 SITXHRM002 Roster staff © 15-Oct-23
09-Oct-23 29-Oct-23 3 SITXHRM003 Lead and manage people © 5-Nov-23
30-Oct-23 26-Nov-23 4 SITXFIN004 Prepare and monitor budgets © 3-Dec-23
27-Nov-23 17-Dec-23 3 SITXFIN003 Manage finances within a budget © 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break

The Unitrack Difference

What Extras do you get with UniTrack by Charlton Brown?

  • The course delivers a solid foundation of hospitality & tourism units which address the skills and knowledge needed for a career in the industry. It teaches students about the importance of the tourist experience and how it impacts the economy on a local and global scale.
  • Industry placement is offered to provide real life experience; we help with the application and interview processes.
  • Hospitality & tourism honour program, allow high achiever students to study high level skills and get paid jobs after the program
  • You’ll have the opportunity to shadow a senior event coordinator for a large international event;
  • The tourism qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.



Unit Code
Unit Name


Griffith University
University of Tasmania
100 CP (8 Units)
Torrens University
Torrens University
Southern Cross University
8 units
Southern Cross University
8 units
Southern Cross University
8 units
Southern Cross University
8 units
Southern Cross University
4 units
University of Southern Queensland
8 units
Bond University
Bond University

Looking to study?

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The UniTrack Difference.


Paid internships are completed in the hotels, providing practical experience across various departments and industry experts in the hotel contribute to the course’s delivery through a guest speaker series. UniTrack students have a unique opportunity to study academic content and enjoy work opportunities in the workplace to re-enforce their learning.


As part of your progression, UniTrack programme participants will work together to host an event to invite industry guests to sample student’s food, and where our hospitality students would serve the valuable customers at our group’s extensive range of award-winning cafe bistros.


Presented by Tasmanian Hospitality Association cookery facilitator Peter Handy and hospitality facilitator Eria Sheldon Collins speaking on the topic of large international hotel chains). The Tasmanian Hospitality Association is the peak industry body for hotels, accommodation, restaurants, cafes, caterers, community, sporting and RSL clubs in Tasmania.

Course Details

Brisbane Intake Dates

Standard Queensland Course Intake Dates:

3/1/22, 7/2/22, 7/3/22, 4/4/22, 2/5/22, 6/6/22, 4/7/22, 1/8/22, 5/9/22, 3/10/22, 7/11/22, 5/12/22

Recommended Course Intake Dates for University Articulation:
Griffith University: 7/3/22, 4/7/22, 7/11/22
UTAS: 7/2/22, 4/7/22
Torrens University: 7/2/22, 2/5/22, 5/9/22

Note: information provided for guidance only, may change without notice.

Brisbane Tuition Fees

Course Name Course
Domestic / Permanent Resident Campus
Diploma of Hospitality Management 52 weeks $5,000 BNE Trimester

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Brisbane Study & Schedule

Offsite Practical
On-Campus Consultation
On-Campus Theory
Online Consultation
Online F2F Theory
Session Recorded

9:00 am - 5:00 pm
Fiona Fan
9:00 am - 2:00 pm
Fiona Fan
9:00 am - 5:00 pm
Fiona Fan

Brisbane Course TRAINERS

Fiona Fan

I have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!

Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality, as well as short courses such as RSA, Food safety and Making expresso.

Brisbane Campus & Facilities

Your Campus

Overlooking King George Square in the heart of Brisbane’s CBD, NIET Group Brisbane Centre features 10 tutorial rooms, two lecture theatres, library and digital media lab, alongside modern computer lab & large open recreation & study spaces. The campus is just metres from major bus and train terminals, extensive retail & accommodation options.

Level 4, 102 Adelaide Street, Brisbane, 4000

Session Locations

Teams Call

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See why more than 30,000 students chose Charlton Brown.

Watch the testimonials.

Rahul Maharjan
Certificate III and IV in Commercial Cookery "I've had a really fantastic time studying with the college - our training team are really personable and give us a really in-depth and industry-relevant training experience - both in terms of learning to cook, but also running a kitchen.
"I've had a really fantastic time studying with the college - our training team are really personable and give us a really in-depth and industry-relevant training experience - both in terms of learning to cook, but also running a kitchen.
Watch their story

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.


Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →


Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.

Franchezca Israel

Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.

Angelica Okawa

Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!

Dayhan Torres
Patricia Charlton Brown

Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.

Patricia R
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