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Hospitality
COURSE CODE: SIT50422

Diploma of Hospitality Management [UniTrack]

INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$5,000

INDUSTRY PLACEMENT

36 Completed Shifts

CRICOS CODES

114870F

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self Study)
  • Mixed Mode (Part On-campus & Online)
Explore Course by campus:
Brisbane

Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of cookery/hospitality and managerial skills to effectively operate hospitality venues.

About this Course:

The Diploma of Hospitality Management is designed for those aiming to step into senior roles within the hospitality industry. This qualification equips you with advanced skills and knowledge to manage and coordinate operations across various hospitality sectors, including restaurants, hotels, motels, catering services, clubs, pubs, cafés, and coffee shops. It will also prepare you to operate independently and take on significant responsibilities, such as overseeing staff, making strategic business decisions, and ensuring smooth day-to-day operations. This diploma provides a pathway to becoming a departmental or small business manager, offering opportunities to develop targeted skills and gain practical experience in hospitality settings. Whether you’re looking to advance in your current role or pivot to a new career within the hospitality sector, this qualification supports multiskilling and professional growth in an ever-evolving industry. Additionally, it offers pathways to further education at prestigious universities.

What You'll Learn:

  • Implement and monitor work health and safety, and enhance customer service.
  • Manage conflict, finances, budgets, and staff rosters.
  • Lead and manage people, and establish business relationships.
  • Ensure food safety, develop a food safety program, and provide responsible service of alcohol.
  • Plan catering, control stock, and design and cost menus.
  • Make presentations, manage meetings and use industry information.

Career Outcomes


Our graduates work in the world's biggest hotels

Entry Requirements

AGE
18
GRADE
11
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 11 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

ENTRY REQUIREMENTS

The training package does not have any entry requirement, but Charlton Brown’s specific course entry requirements are:

Education

  • Be of legal working age
  • Australian Year 11 high school certificate or equivalent;
  • or Charlton Brown entry test

English

  • (International student only)
  • IELTS score of 5 or equivalent;
  • or Pass Charlton Brown entry test

TRAINING PLAN

Date Duration Unit Code Unit Name Assessment Due Date
Tuesday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS007 Enhance customer service experiences © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND001 Use hygienic practices for hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITXWHS003 Implement and monitor work health and safety practices © 19-Mar-23
13-Mar-23 02-Apr-23 3 BSBLDR522 Manage people performance 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 BSBLDR522 Manage people performance 30-Apr-23
24-Apr-23 21-May-23 4 BSBRSK501 Manage risk 28-May-23
22-May-23 11-Jun-23 3 BSBPEF502 Develop and use emotional intelligence 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBLDR523 Lead and manage effective workplace relationships 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBLDR523 Lead and manage effective workplace relationships 23-Jul-23
17-Jul-23 06-Aug-23 3 BSBTWK502 Manage team effectiveness 13-Aug-23
07-Aug-23 27-Aug-23 3 BSBPEF501 Manage personal work priorities and professional development 3-Sep-23
28-Aug-23 17-Sep-23 3 BSBFIA302 Process payroll 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 BSBFIA302 Process payroll 15-Oct-23
09-Oct-23 29-Oct-23 3 BSBFIM502 Manage payroll 5-Nov-23
30-Oct-23 19-Nov-23 3 BSBADM502 Manage meetings 26-Nov-23
20-Nov-23 17-Dec-23 4 BSBCMM401 Make a presentation 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break
Date Duration Unit Code Unit Name Assessment Due Date
Thursday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS008 Develop and manage quality customer service practices © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND004 Work effectively in hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITHFAB002 Provide responsible service of alcohol 19-Mar-23
13-Mar-23 02-Apr-23 3 SITXGLC001 Research and comply with regulatory requirements © 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 SITXGLC001 Research and comply with regulatory requirements 30-Apr-23
24-Apr-23 21-May-23 4 BSBMGT517 Manage operational plan © 28-May-23
22-May-23 11-Jun-23 3 SITXCOM005 Manage conflict © 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBDIV501 Manage diversity in the workplace © 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBDIV501 Manage diversity in the workplace 23-Jul-23
17-Jul-23 06-Aug-23 3 SITXMGT002 Establish and conduct business relationships © 13-Aug-23
07-Aug-23 27-Aug-23 3 SITXMGT001 Monitor work operations © 3-Sep-23
28-Aug-23 17-Sep-23 3 SITXHRM002 Roster staff 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 SITXHRM002 Roster staff © 15-Oct-23
09-Oct-23 29-Oct-23 3 SITXHRM003 Lead and manage people © 5-Nov-23
30-Oct-23 26-Nov-23 4 SITXFIN004 Prepare and monitor budgets © 3-Dec-23
27-Nov-23 17-Dec-23 3 SITXFIN003 Manage finances within a budget © 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break

The Unitrack Difference

What Extras do you get with UniTrack by Charlton Brown?

  • The course delivers a solid foundation of hospitality & tourism units which address the skills and knowledge needed for a career in the industry. It teaches students about the importance of the tourist experience and how it impacts the economy on a local and global scale.
  • Industry placement is offered to provide real life experience; we help with the application and interview processes.
  • Hospitality & tourism honour program, allow high achiever students to study high level skills and get paid jobs after the program
  • You’ll have the opportunity to shadow a senior event coordinator for a large international event;
  • The tourism qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

UNITS

CORE UNITS

Unit Code
Unit Name
SITXWHS007 
Implement and monitor work health and safety practices 
SITXCCS015 
Enhance customer service experiences 
SITXCCS016 
Develop and manage quality customer service practices 
SITXGLC002 
Identify and manage legal risks and comply with law 
SITXMGT004 
Monitor work operations 
SITXMGT005 
Establish and conduct business relationships 
SITXHRM008 
Roster staff 
SITXHRM009 
Lead and manage people 
SITXCOM010 
Manage conflict 
SITXFIN009 
Manage finances within a budget 
SITXFIN010 
Prepare and monitor budgets 

ELECTIVE UNITS

Unit Code
Unit Name
SITHIND008 
Work effectively in hospitality service 
SITXFSA005 
Use hygienic practices for food safety 
SITXFSA006 
Participate in safe food handling practices 
SITXFSA008* 
Develop and implement a food safety program 
SITHFAB021 
Provide responsible service of alcohol 
SITXINV007 
Purchase goods 
SITXINV008 
Control stock 
SITHIND006 
Source and use information on the hospitality industry 
SITHFAB024* 
Prepare and serve non-alcoholic beverages 
SITHFAB025* 
Prepare and serve espresso coffee 
SITHKOP014 
Plan catering for events or functions 
SITHKOP015* 
Design and cost menus 
SITEEVT020 
Source and use information on the events industry 
BSBCMM411 
Make presentations 
BSBOPS502 
Manage business operational plans 
BSBTWK503 
Manage Meetings 
BSBTWK501 
Lead diversity and inclusion 

Intake Dates

  • 2025
    • FebruaryMonday, 03rd
    • MayTuesday, 06th
    • JulyMonday, 07th
    • SeptemberMonday, 01st
    • OctoberMonday, 13th

University Pathways

Griffith University
Packaged
80CP
Griffith University
Packaged
80CP
University of Tasmania
Packaged
100 CP (8 Units)
Torrens University
Packaged
80CP
Torrens University
Packaged
80CP
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
4 units
Southern Cross University The Hotel School
Packaged
8 units
University of Southern Queensland
Articulation
8 units
Bond University
Articulation
60cp
Bond University
Articulation
60cp

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The UniTrack Difference.


Course Details

Brisbane Tuition Fees

Course Name Course
Duration
Campus
Availability
Intakes
Diploma of Hospitality Management [UniTrack] 52 weeks BNE Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250


Brisbane Study & Schedule

KEY:
Offsite Practical
On-Campus Consultation
On-Campus Theory
Online Consultation
Online F2F Theory
Session Recorded

MondayMon
TuesdayTue
WednesdayWed
Teams
9:00 am - 5:00 pm
Fiona Fan
ThursdayThu
Teams
9:00 am - 2:00 pm
Fiona Fan
FridayFri
Teams
9:00 am - 5:00 pm
Fiona Fan
SaturdaySat
SundaySun

Brisbane Course TRAINERS

Fiona Fan

I have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!

Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality, as well as short courses such as RSA, Food safety and Making expresso.

Brisbane Campus & Facilities

Your Campus

Overlooking King George Square in the heart of Brisbane’s CBD, NIET Group Brisbane Centre features 10 tutorial rooms, two lecture theatres, library and digital media lab, alongside modern computer lab & large open recreation & study spaces. The campus is just metres from major bus and train terminals, extensive retail & accommodation options.

Level 4, 102 Adelaide Street, Brisbane, 4000

Session Locations

Teams Call

Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.

Franchezca Israel

Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.

Angelica Okawa

Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!

Dayhan Torres
Patricia Charlton Brown

Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.

Patricia R
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